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IT Support Services

Articles About Information Technology Support Services and Topics
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How Cloud Computing Is Changing The Way IT Support Services Operate

IT service companies sell a variety of services and products to corporations and individuals alike. So how do you know which ones you should buy and when? Here’s a short list of the top 10 most popular things with a brief description of each one. Computer Services: Computer services cover everything from server and network support, to software licensing, and even managed servers. IT service companies can also help organizations to manage their data. Computer Services is very similar to IT support, but covers a slightly different area.

IT Support

Computer Support: Computer support usually covers hardware issues, but virtual server hosting is becoming very popular among small business owners who don’t want to outsource their technical needs. Virtual server hosting is a great way for organizations and smaller businesses to get high quality, low cost IT solutions. VPS hosting gives you the flexibility to manage your own virtual servers without needing to hire an IT professional. To learn more about VPS hosting and how it can help your company, visit ServerCentric Solutions.

Cloud Computing: Cloud computing is changing the way people use computers. Organizations are realizing that there are two sides to the cloud; on-demand and infrequent access. On-demand cloud services allow employees to access their data when they need it and pay only for it when they have usage. Examples include Adobe’s eConnect, IBM’s webSphere, Citrix Systems’ Virtual Server Pages (VSP) and Microsoft’s Storage Spaces.

Virtual desktops: Virtual desktops are very similar to VPS except they run directly on a mainframe computer. A user connects to a remote host through an Internet connection. They use a browser to access a virtual desktop that resembles a desktop PC. The advantage of virtual desktops is that the user does not need to install software on their primary computer. For example, if an employee wants to check email, open a file, etc., they do not need to go to their work computer and log in. Instead, they simply log onto the virtual desktop and do what they want.

Computer Repair: Computer repair is one area that is growing rapidly. Many companies are going online to provide easy access to technicians. This is advantageous to both customers and technicians. Customers can search for a computer technician in their city and get the technician to them in minutes. On the other hand, technicians can perform all of their work from home or any location that they have access to a computer with an Internet connection.

Remote access: Another advantage to cloud services is the ability for an IT support service provider to give its clients access to their computers from anywhere in the world. With traditional IT solutions, companies had to have a physical presence in every office. However, they could only gain access to end users’ computers within their data centers. By using cloud technologies, an IT support service provider can serve clients from any location that has Internet access.

Virtual desktops: A virtual desktop is similar to a laptop. It allows end users to access a computer through a web browser. This provides a fast, easy way to input information into the computer and access files. It is similar to having a personal desktop in that you can drag and drop items from the desktop and drag other items into the browser. This allows you to work on your computer from virtually anywhere in the world.

Remote data lives. It is not lost or destroyed in a natural disaster. If you use an IT service provider to maintain a virtual desktop infrastructure, you can rest assured that any client’s computer will be backed up at all times. Your clients will also be able to access their data at any time by logging onto their desktop from anywhere in the world.