What Should You Expect From an IT Support Team?
IT Support specialists offer technical assistance to all types of companies. They may work in-house for a specific company or serve a multitude of companies. The job entails setting up and configuring hardware, software, and systems, answering computer questions, and assisting with security issues. IT support specialists also strengthen enterprise system security and must be knowledgeable in managing mobile devices. An IT support specialist should have a degree in computer science or a related field to land this position.