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IT Support Services

Articles About Information Technology Support Services and Topics

IT Management: How IT Support Can Reduce Costs

IT support businesses sell everything from antivirus protection and remote management solutions to network security and repair. However, the main service they offer is computer consulting. What are they and how do you understand what they provide? Here’s a quick list of the top 10 most common things with a short description of each one.

MSP – Microsoft Systems provides a server management tool called Microsoft Virtual Private Server (VPS). It is a type of virtual private server used by many IT support businesses to provide managed hosting for their clients. Business owners can set up their own VPSs with physical or virtual hardware and customize them to meet their needs. An e-mail system, chat server and database are all features that can be customized to meet the needs of a particular company. This is another service that most IT support businesses offer. read more

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IT Management Consulting Services

IT support is the administrative process that allows companies to efficiently manage and contribute to their IT infrastructure. The process involves designing, deploying, managing, securing, and maintaining computer network hardware and software programs that are related to the organization’s network infrastructure. This includes computer networking equipment such as network interface cards, switches, routers or servers, personal computer devices like laptops and workstations, and other computer hardware devices like disk drives, printers, scanners, and other peripheral devices. This also involves the use of communication technology such as email, telephony, web collaboration, and video conferencing. A company’s IT support service provider helps in enhancing network security by preventing hackers and unauthorized personnel from intruding and disrupting the business data. read more