In information systems, IT consulting as a discipline of activity mainly focuses on advice on how to utilize information technology in achieving their organizational goals. This field includes Desktop Management, server support, network maintenance and repair, and software development. In other words, it is about using IT in such a way as to enable an organization to achieve its goals. Nowadays, a lot of firms are adopting IT consulting in the light of increasing operational benefits and cost efficiency. IT Consultancy helps firms to streamline their business processes and improve their overall profitability. Moreover, IT consulting is capable of helping organizations to build efficient customer service centers and help them implement various information technologies. read more

The history of IT consulting can be seen as a series of stages. First, the twentieth century witnessed the birth and evolution of computer consulting. During this time period, computer technology was at its greatest advancements, and IT consulting was born. Starting in this century, computer consulting underwent radical transformations, from being a solo profession to a multinational corporation, where it is today. This transformation came about due to three factors: the growth of information technology services, the globalization of business, and the growth of computer technology itself. As new technology was created and IT consulting became an integral part of business, it also became necessary for information technology support staffs to update their skills and knowledge about new technologies. read more